A pilot is useful when it answers specific customer questions. The use case, constraints and success criteria should be agreed before installing equipment.
Functionality
The chosen hardware, software and content combination is tested on site. Operating mode, installation, connectivity and staff workflows should be considered.
Management
The team should understand content updates, system ownership and which integrations are required.
Commercial terms
Equipment cost is part of the overall picture. Installation, ongoing operation and rollout terms are discussed. Payback is calculated using the assumptions of the specific project.
Production decision
Pilot results, required improvements and scaling conditions are documented.